This form should return with the following documents:
Domestic Application
If reconnecting for a house with existing meter
- Copy of Lease agreement/Title Deed
- E263.60(E231.55-Deposit +E32.05-Connection Fee)
- Certified Identity Card
- Clearance of outstanding balance
- Certified Landlord’s Identity Card Copy
If reconnecting for a house with existing meter and you have a water account
- Copy of Lease agreement/Title Deed
- E32.05-(Connection Fee)
- Certified Identity Card
- Your water account number
- Clearance of outstanding balance
- Certified Landlord’s Identity Card Copy
New connection with no existing meter (Residential)
- Copy of Title Deed/Umphakatsi Stamp
E1155.35 (E231.55-Deposit +E923.80 Connection Fee) - Certified Identity card Copy
New Customer Application Form Services - Application for a New Service
If reconnecting for a commercial building (Business) with existing meter
- Copy of Lease agreement E1315.30 (E1,283.25-Deposit +E32.05-Connection Fee)
- Certified Identity Card (Director)
- Company Stamp
- Certificate of incorporation
- FORM J
- Clearance of outstanding balance
- Certified Landlord’s Identity card copy
If reconnecting for commercial building (Business) and you have a water account
- Copy of Lease agreement
- E32.05
- Certified Identity Card Copy (Director)
- Company Stamp
- Certificate of incorporation
- FORM J
- Clearance of outstanding balance
- Certified Landlord’s Identity card copy
New Connection with no existing meter (Commercial)
E2,207.05 (E1,283.25-Deposit +E923.80-Connection Fee)
NB: If providing a foreign Passport or ID please attach certified copy of Entry Permit

