This form should return with the following documents:

Domestic Application

If reconnecting for a house with existing meter
  • Copy of Lease agreement/Title Deed
  • E263.60(E231.55-Deposit +E32.05-Connection Fee)
  • Certified Identity Card
  • Clearance of outstanding balance
  • Certified Landlord’s Identity Card Copy
If reconnecting for a house with existing meter and you have a water account
  • Copy of Lease agreement/Title Deed
  • E32.05-(Connection Fee)
  • Certified Identity Card
  • Your water account number
  • Clearance of outstanding balance
  • Certified Landlord’s Identity Card Copy
New connection with no existing meter (Residential)
  • Copy of Title Deed/Umphakatsi Stamp
    E1155.35 (E231.55-Deposit +E923.80 Connection Fee)
  • Certified Identity card Copy

New Customer Application Form Services - Application for a New Service

If reconnecting for a commercial building (Business) with existing meter
  • Copy of Lease agreement E1315.30 (E1,283.25-Deposit +E32.05-Connection Fee)
  • Certified Identity Card (Director)
  • Company Stamp
  • Certificate of incorporation
  • FORM J
  • Clearance of outstanding balance
  • Certified Landlord’s Identity card copy
If reconnecting for commercial building (Business) and you have a water account
  • Copy of Lease agreement
  • E32.05
  • Certified Identity Card Copy (Director)
  • Company Stamp
  • Certificate of incorporation
  • FORM J
  • Clearance of outstanding balance
  • Certified Landlord’s Identity card copy
New Connection with no existing meter (Commercial)
  • Copy of Title Deed/Umphakatsi Stamp
    E2,207.05 (E1,283.25-Deposit +E923.80-Connection Fee)
  • Certified Identity Card Copy (Director)
  • Company Stamp
  • FORM J
  • Certificate of incorporation
  • NB: If providing a foreign Passport or ID please attach certified copy of Entry Permit