The Eswatini Water Services Corporation (EWSC) is a body corporate duly established under the Water Services Corporation Act No.12 of 1992 as the sole provider of water services in the urban areas (water supply, and sewage treatment and disposal) and to control the abstraction of raw water from boreholes in those areas for which it is responsible. EWSC is a category ‘A’ Public Enterprise in terms of the Public Enterprise (Control and Monitoring) Act No.8 of 1989 and therefore it is wholly owned by Government.
Vision
To delight customers in the provision of potable water, wastewater disposal and other services.
Mission
To provide quality water, wastewater disposal and other services, effectively and efficiently meeting customer needs in a growing market and changing climate through engaged people, sound management practices, and improving technology, whilst maintaining a safe and sustainable environment.
Our Core Values
- Good Governance – We ensure that all our actions are morally and legally fair whilst treating all with respect
- Performance and Continuous Improvement – We continually look for better ways of doing things
- Ownership and Accountability – We respect the business as if it were our own and deliver on our commitments.
- Communication and Transparency – We continuously communicate with and through our people in an honest and fair manner.
